show customer ratings explanation
The "star" rating is based on previous guests opinion of the facilities; the overall standard of cleanliness; the service; the staff; the location; the management; and overall enjoyment of their stay.
1 Star : Poor
2 Stars : Below expectation
3 Stars : Good
4 Stars : Very Good
5 Stars : Excellent
Once the number of "Stars" has been selected we cannot change them.
